Smart Energy Brokers LLC

915 Highland Pointe Drive STE 250, Roseville

5.0 23 reviews

• Doug Spindler ★★★★★ 2 years ago
  I originally posted a 1 star review after receiving a proposal from this company. The owner called me the next day to why. (He obviously cares which is worth 5 starts in my mind.) The reason for my initial 1-star review is that I am … More a PG&E customer and PG&E's rate plans.If you are a PG&E customer this is something you should know before installing solar. PG&E has 14 different rate plans for solar customers. Unlike other power companies PG&E allows you sell your excess solar electricity to PG&E from anywhere between $0.14 and $0.55. Then when you need electricity you can buy it back. This means you can sell electricity to PG&E at $0.55 and buy it back for just $0.14 which leave you with a $0.41 credit to buy electricity from PG&E at another time. This also means I do not need as many solar panels saving me thousands of dollars. (The person I was working with at Smart Energy Brokers apparently din't understand this.)Now to make things more complicated for PG&E customers considering going solar is that PG&E dropping the amount they are paying for solar electricity from $0.55 to a flat $0.16 for the rate plan I am on at the end of this year. This means I would need to sell PG&E 3 times as much solar electricity for every 1 KWhr I use at night. With PG&E only playing $0.16 it looks like PG&E is making is so solar just isn't worth installing. (But this is for the rate plan I am currently on.)In talking to the owner I realized he was only aware of 2 of PG&E's 14 rate plans. I think they are a good company trying to do their best as PG&E tries to make this as difficult and confusing as possible for customers and solar companies. I like the idea of installing solar. But I think PG&E is doing their best to make it financially unfavorable for us. I'm going to wait and see what PG&E does next year before installing solar.
• Christine Drew ★★★★★ a year ago
  Thank you April! You guys are "the best"! So easy to do business with, from communication to assistance and follow-up. I will certainly recommend you (and Sunrun) to others.
• Al Garth ★★★★★ a year ago
  My wife and I had thought solar wouldn't fit in our budget, but after we saw the numbers the move to solar made economic sense. Thankfulły Dan guided us easily thru the whole process, from selecting the product to dealing with the … More paperwork, the installation (flawless), the inevitable necessary permits, and final smooth interface with PG&E. We now have the best system available, in place and operating $weetly, only three-plus months after our first conversation with Dan. Our thanks to your team!
• Joe Alioto ★★★★★ 3 months ago
  Reached out to Smart Energy Brokers in December 2020, admittedly, because a friend from childhood works for the company. He is honest and ethical, and when it came to a cost-benefit analysis, he was on point! The process with Smart Energy … More was extremely painless and fast. The numbers were as expected, and most importantly, stayed that way. Dan presented straight forward options with no confusion, was responsive to all of our questions, and followed through in every way possible, at every possible opportunity. Couldn’t have asked for a simpler process considering the investment! Thank you Dan and Smart Energy Brokers!
• Chaz Blackburn ★★★★★ 3 years ago
  These are extremely high caliber professionals who have integrity and know how to do solar right! I have worked with the founders in various roles and can personally attest to their experience and work quality to the highest degree. When … More I purchase a home in the next twelve months, you can be assured they will be installing solar for me! They should be your first call for Solar!
• Sharon Henderson ★★★★★ 4 months ago
  Franklin Moore made this so easy for me. Question? Franklin responded! Problem? Franklin took care of the issue. I feel very lucky that Franklin was able to help with my Solar Project. It isn't often that you find people who … More actually care about the clients once you purchase something! Thank you, Franklin and Smart Energy!
• Peter Race ★★★★★ a month ago
  I feel like the residential solar game is like the new world slimy car salesman. Within hours of inputting my information online to perform research on what solar system might work best for my small home, I was inundated with phone calls, … More emails, and people knocking at my door trying to convince me that every solar installer out there is a crook except for them. It turns out that they were right about the crooks - they are out there. Many of the companies that did solicit me quoted 1.5 to 2.5 times the cost that I finally settled with. That said, my experience with Smart Energy Brokers LLC was quite the opposite. I explained immediately to my consultant at SEB, Kristian, that I was overwhelmed and really wanted to skip the pitch and just wanted honest information about solar and what SEB could provide for me to meet my energy goals. Kristian was transparent, knowledgeable, and worked with me to design the system that best fit my energy requirements. Furthermore, Kristian kept in contact with me throughout the installation process, answered all of my questions (lots of them!), and helped me understand what I should expect moving forward. Kristian and his team at SEB are top notch, 10/10 I highly recommend these folks, they won't steer you wrong. And seriously - thanks for just being transparent and good humans, I wish you all the best of luck!
• Donald Bannister ★★★★★ a year ago
  Mona was thorough, answered all of our questions completely, spoke clearly, and had a delightful sense of humor.
• Mike Castelli ★★★★★ 3 years ago
  Tom Hoang was absolutely awesome! I couldn’t have asked for a better experience or better service. He was on top of all my questions and made sure to always put my needs first throughout the process. I highly recommend to anyone looking … More for an energy efficient home.
• P J ★★★★★ 2 years ago
  The process was extremely simple. Nick asked qualifying questions to help me create the right system size for my home. There was no pressure to move forward but the option we chose was a no brainer. We just got installed yesterday and the … More installation was quick and professional. The system looks AMAZING! I highly recommend Nick and Smart Energy Brokers if you're looking to go Solar. You will not be disappointed.
• William Wilund ★★★★★ a year ago
  We had our first solar system installed about ten years ago and it has been preforming well. However, the system was undersized and with the help of Dan Swint and Smart Energy Brokers we were able to add an additional system that should … More fully satisfy our usage requirements. Our experience was very good, several options were presented and we were very pleased with the process, including installation. Good job!
• Tanya Rodriguez ★★★★★ 2 months ago
  We just purchased a home and out of every other Solar company Smart Energy was able to help us the best. I had a great experience with Dan who helped us to the fullest- Thank again Luis Ayala
• Thomas C (tpc01x) ★★★★★ 2 years ago
  Easy and painless experience.One local business tried to sell me a system with only 10 panels and Tomm informed me that it wouldn’t be enough. He was able to price the same exact system with 13 panels and was still cheaper than the competitions … More quote.I did my homework and got quotes from other solar businesses for 4.5kw systems and SEB still beat all the other prices.Financing was easy with a low interest rate. And installation was a breeze only taking 5 hours.I’ll be getting another house in the future and will be sure to go back to SEB again.
• Kimberly To ★★★★★ a year ago
  Thomas Hoang was great to work he got me through the process very easy ,no stress. I highly recommend Smart Energy Brokers, if you want to go solar he can find you good rate and good solar company to go with .
• Sy Thompson ★★★★★ 4 months ago
  Our experience with Smart Energy Brokers was seamless.From the beginning, we were informed on how the process works and what to expect. After talking to Smart Energy Brokers, we chose an installer who has an outstanding reputation in … More designing high quality systems, and a high satisfaction rating with its clients.Our sales consultant Mona guided us along every step in the process, and was available to answer all of our questions, always in a concerned and pleasant manner.Tom Hoang was also very active in monitoring the whole process in order to provide continuity, and easing any concerns we had.Smart Energy acted as an effective liaison in keeping the the project on task.For that we are gratefulSy Thompson, M. Arch